Do I have to pay the full fee upfront?
For customers based in the UK, we offer a 90-day interest-free payment plan. Instead of paying the full fee upfront, you can split the payment over three monthly payments. Customers outside the UK will need to pay the full three month commitment upfront.
If I already have a website what are the costs for local SEO?
If you already have a structurally sound website and are ready for a local SEO campaign, you can sign up for our local SEO service. We require an initial three-month commitment, after which you can change to a rolling monthly payment plan. If you are based in the UK, you can pay the three months in full or spread the payment interest-free over three months. The initial cost is £1,875 + VAT or three monthly payments of £625 + VAT.
What are the costs for web design + local SEO?
We charge £4,000 + VAT for our web design and local SEO service. It is a three-month programme. In the first month, we design and build you a website optimised for local SEO. We then provide an additional two months of ongoing local SEO. You can make payment in full, or (if based in the UK) you can spread the cost interest-free over 90 days at £1,600 per month.
What are the costs for a Google Ads campaign?
Google Ads campaigns require an initial three-month commitment of £1,020 + VAT paid upfront. If you are based in the UK you can choose to spread the payment over 3 months interest-free at a cost of £340 + VAT per month.
After the initial 3 month commitment what the costs?
After the initial 3-month commitment period, you can cancel your plan or change to a rolling monthly contract.
Mobile Responsive Website
A fully responsive website that displays content across all devices including desktops, laptops, tablets, and mobile devices.
SEO ready and Google friendly
Connect your website to Google My Business and start appearing in the local Google search results. Our websites are also SEO ready helping you get found on Google for keywords associated with your business.
Free domain name
All websites come with a free yourbusiness.site.genupdigital.com domain name. You can choose to add a premium .co.uk or .com domain name for an additional fee. Each domain name is priced individually and can be as cheap as 99p per year or into the thousands of pounds.
E-Commerce Store*
We can include an e-commerce store (online store) with your website. In order to set the store up and add your products, we will need a completed spreadsheet containing all product information. We will provide the spreadsheet for you to complete. The monthly charge for e-commerce stores is £30 per month.
Payment links
Add payment links to your website and connect to a payment processor (PayPal) so that you can accept payments online directly through your website. You do not need an E-Commerce store for this feature.
No-Code website
Our websites are built using a super simple drag and drop editor. If you decide to make any edits to the website you can easily do so without having to write any code.
Copy and professional images
We will write all the copy (text) for each of your website pages and supply professional stock images. If you decide to write your own copy or have images you would prefer to do that is not a problem, we can add that for you.
Why do I need a website?
Building a website for your small business allows you to create a presence online both locally and nationally. This allows you to engage with potential customers that you would not ordinarily be able to reach. It does not matter whether you are creating an online store for your bakery, a simple website with contact details for your small business, a portfolio website for your wedding photography business or just a place online to share your thoughts, having an online presence through a website will help you stand out from the crowd.
What is GenUp Digital’s website builder?
GenUp Digital’s website builder is an online all-in-one platform for editing and publishing a website for your small business or hobby. You can use it to build a responsive website (that works on all devices) without having to write any code. Our easy-to-use drag and drop editor allows you to create a stunning website with ease.
Will my website and customers data be secure?
All of our websites include an SSL (secure sockets layer) certificate meaning any data transmitted from your website will be encrypted. An SSL certificate means that your domain name will be served over HTTPS (not HTTP) which you will see in the browser with a little padlock next to your domain name. If you decide to sell products or services in your online store having an SSL certificate will protect credit card and bank numbers from being intercepted by hackers.
Can I customise my website template?
Yes, of course! All of our website templates can be fully customised or you can choose a blank template and design your own website from scratch. You can add new pages and site content in any area you like. You can add pre-designed sections or create your own too. There are many different features you can add to your website including pricing tables, PayPal buttons, menus, videos, images, countdown timers, and much more. You can also change the colour of pages, fonts and backgrounds. Access over 100 Google fonts and thousands of stock images already included with the website builder for free. Alternatively, you can upload you own brand colours, fonts and images too.
Will I be able to integrate my social media accounts?
Yes! You can connect your social media accounts to your website.
Can I edit the SEO of my website?
Yes, you can easily add SEO keywords to all your pages and edit SEO data so that you can get found on Google and start to rank for your keywords. We also offer additional SEO services for a monthly fee. Get in contact to find out more.
How do I create a website?
To get started first choose a website template from our selection of over 100 stunning website templates. Have a look at our monthly fees and decide whether you need the basic, e-commerce, or VIP website package. Then sign up for a FREE 30-day trial, check your email for your access credentials, and get started.
Can transfer my website to my own hosting?
No. The One-Day website is built using the GenUp Digital website builder and comes with unlimited hosting as standard. It is not possible to transfer or migrate your website to another hosting provider.
What’s included with the GBP Management service?
We will; Help create and or claim your Google My Business listing(s), Optimize and enhance your GMB listing(s) elements to ensure top rankings, Leverage Google new product and service features to highlight your company’s offerings, Add new photos and videos of your company on an ongoing basis, Seed and answer Google Q&A to provide customers with additional information about your company, Respond to existing Google reviews and give you access to tools to generate more, Create weekly Posts that promote your company and its offerings, 24/7 monitoring of your profile for any automated or malicious edits to your profile, Remove spammy listings and report competitive profiles in your area breaking Google terms of service, Monthly performance report and monitoring dashboard to see results, Access to a dedicated GMB expert who can answer questions and help you succeed!
Can I pay one month at a time?
Yes, we provide a rolling monthly contract. The first £280 + VAT is paid upfront, and then we take monthly payments via our direct debit partner GoCardless.
Can you do a one time optimisation of our Google Business Profile?
Yes, we can. Although you will get the best results from continuous monthly management, we can do a one-time optimisation for £350 + VAT.
Can you set up my Google Business Profile if I don’t have one?
Yes, we can. Our monthly management plan includes the setup, optimisation and ongoing monthly management of your GBP. However, if you want us to set up your GBP and leave the management to you, we can do that. The one-time fee is £350 + VAT.
What type of business benefits from local SEO?
Local SEO helps optimise your website and online presence so that your website and Google Business Profile appears in the search results for customers in the local area you serve.
The type of businesses that benefit from local SEO are:
– brick-and-mortar businesses such as shops and offices with a physical location where customers can visit.
– Service area businesses where you travel out to customers in the local area, such as plumbers, home services, personal trainers etc.
How long does local SEO take to get results?
SEO is a medium to long-term marketing strategy. Although you may start seeing results within 4-12 weeks, it can often take between 3 – 12 months to see actual results, depending on your location and the level of competition.
For example, if you are based in a small town with little competition, results may be relatively quick, but if you are based in a large city with many competitors, results will likely take much longer.
Do you build us a new website?
Yes, we will build you a website optimised for local SEO. If you already have a website, we will assess whether you need a new website or if we can change your current website to get the desired results.
I already have a website can you still work with me?
Yes, we can work with you if you already have a website. We will first need to assess your existing website. If the website needs significant work optimising for local SEO, we will need to build a new one. However, if the website is structurally sound, then we can begin local SEO work straight away without building a new website.
Why is there a minimum three month commitment?
SEO is a medium to long-term marketing strategy. There is a lot of work to complete, and it takes search engines weeks, sometimes months, to recognise the changes to your website and move you up through the rankings. Any less than three months is not enough time to complete the work and observe any beneficial changes and results. You can cancel or move on to a monthly rolling contract at the end of the three months.
What are your payment terms?
Upfront payment is required in full for the first three months’ commitment. We set up a direct debit on a rolling monthly contract at the end of the three months if you wish to continue working with us. We do not accept payment by invoice. The initial fees can be made by bank transfer or by card (via Stripe). Monthly rolling direct debits are set up with our partner GoCardless.
What is included in your local SEO service?
Our local SEO service includes keyword and competitor research, website design and hosting, Google Business Profile optimisation, weekly Google Business Profile posts, local link building, local citation building, monthly website optimisation and monthly reporting. We can also provide Google Ads and Content Writing as additional services.
What hosting is included?
All of our websites are hosted on
Kinsta. Kinsta is a premium managed WordPress hosting company providing blazingly fast website speeds, hack guarantee, backups, staging sites, SSL, and Cloudflare CDN. We are a Kinsta Approved Agency Partner.
Am I tied into a long term contract?
No. We offer our service on a rolling monthly contract. You can cancel your plan at any time and will only have to pay for the month you have used. All payments are taken one month in advance. For further details please see our
Terms of Service.What tasks are not included?
Our service does not include custom or prolonged design or development work. This includes any website development tasks, any design-related tasks, editing functionality of a website, configuration of an external hosting environment, data entry, content writing, link building, and closing SQL injection vulnerabilities present in custom code.
What are the hosting limits?
Each website has a limit of 20,000 monthly visitors. We offer a fair usage policy so if you go over your monthly visits slightly and/or infrequently it shouldn’t be a problem. If you require more visits per month on a regular basis we charge $1 per month for every 1000 additional visitors.
Why are you recommended for e-commerce and membership sites?
Dynamic websites such as e-commerce, membership sites, LMS (learning management systems), and forums require greater resources to ensure optimum performance. Performance is determined by the number of PHP workers on your hosting plan. Most hosting plans provide 2 PHP workers. We suggest at least 4 for dynamic websites. All of our hosting plans include at least 6 PHP workers. You can read more about it
here on the Kinsta website.
What website/hosting information do I need to give you?
Usually just login details to your hosting provider and site software. Don’t worry if you aren’t sure, we can guide you.
How do I submit tasks?
If you are on our “Unlimited” or “Business” plan you can submit unlimited tasks 24/7. Once you have signed up you will be given access to your dashboard. You can submit tasks via the dashboard any time of the day or week and a member of the team will get it fixed.
We have a policy of completing one task at a time. If multiple tasks are submitted at once they will be put on hold until the previous task has been successfully completed and closed.
What is the difference between the “Unlimited” and “Business” plan?
On the “Unlimited” plan you can submit tasks yourself 24/7 via the dashboard. Tasks are completed one at a time.
The “Business” plan is designed for more resource-intensive websites including e-commerce stores, LMS (learning management systems), membership sites, community websites.
The “Business” plan also gives you access to an account manager who can consult on the needs of your business/website. If you prefer to be able to speak with someone that understands your website, its technology, and your specific business needs then an account manager will provide that for you. You can submit your tasks directly to your account manager via email and/or book calls/Zoom sessions to talk through any projects or tasks.
Can I submit tasks on the Start Up plan?
No. The Start-Up plan is our entry-level plan and does not come with tasks.
As part of the Start-Up plan, we host your website on our premium WordPress hosting, take daily website backups, complete monthly updates of plugins and themes, set up a staging site, SSL and CDN.
If you want to submit website tasks you will need to upgrade to the “Unlimited” or “Business” plan. Alternatively, you can submit individual tasks as a “Quick Fix” billed at £40 (+VAT) per task.
How much do Google Ads cost?
There are two components to Google Ads fees. You (the client) pay for all advertising costs linked to your credit/debit card linked to your own Google Ads account. You pay those fees directly to Google. You can set a maximum budget, so Google never charges more than that per month. You also have to pay agency management fees to us (GenUp Digital). Those fees are billed separately. For example, our agency management fees are £400 per month, and your Google Ad spend might be £600 per month. Therefore your total cost would be £1,000 per month.
What’s included in your monthly agency fees?
We charge a monthly fee to set up, manage and optimise your Google ads account. This includes keyword and competitor research, landing page creation, and conversion tracking. We optimise your account every week. We will also send you a monthly report outlining the results for that month and our goals for the following month.
What should my minimum monthly Google ad spend be?
The minimum Google Ad spend is around $20 per day ($600 per month). This is because you can expect a minimum cost per click of about $2. This means you can afford ten clicks per day (10 visits to your website per day) which isn’t very many, and Google needs as much data as possible to learn. So, if you can’t afford to spend at least $20 per day for at least one month then don’t invest in Google Ads.
What are average conversion rates with Google Ads?
For Google Ads search campaigns, conversion rates average between 3.1% – 6%. It is essential to recognise that a conversion is classed as any action the visitor takes when they click on the ad. That could be booking an appointment, joining an email list, making a phone call etc. It doesn’t specifically refer to making a payment. For example, if your cost per click (CPC) is $2 and your ad is clicked 100 times, it will cost you $200 in ad spend. This might lead to an average of 3 – 6 conversions. Therefore, if your ad spend is $600 per month, you can expect to achieve 9 – 18 conversions per month. That might be 9 – 18 email sign-ups, phone calls, or inquiries. It could also be 9 – 18 sales.
How many leads or sales will I generate with Google Ads?
Until you run your first Google Ads campaign, you won’t know the cost per click, conversion rates or cost per acquisition (cost to make a sale). Having a budget, you can use for testing and data collection is essential. You can use this to collect data on the average cost per click and conversion rates in the first month or two and then optimise your campaigns for that in the following months. If you don’t have a budget for testing and a minimum ad spend of $600 per month, then you are not ready to run Google Ads yet.
What does an account manager do?
Customers on our “business” plan, will be assigned an account manager.
Your account manager will understand your business and website. They will be your point of contact for all website-related enquiries. You can speak with your account manager about ideas you have for your website and ask for suggestions on how your website can be improved, discuss website-related business ideas and plan any website edits, updates or technical tasks.
Your account manager will be available between 9 am and 5 pm, Monday to Friday. You will be able to contact them by email and/or book an appointment for a video call.
Outside of those hours, you will still be able to submit website tasks 24/7 via your dashboard.
What website tasks do you complete?
Our WordPress maintenance service gives you the ability to create unlimited website tasks with no limit on the number of hours we work. In addition, we will back up your website, perform daily updates of your WordPress core, plugins, and themes – as well as continuous uptime monitoring of your security setup, website health, and site speed.
We will always try to fix your website request but here is a list of some of the common requests we can resolve:
- Restrict website access
- Fix configuration file
- Fix connectivity issue
- Fix contact form errors
- Fix dead links
- Fix media upload errors
- Fix plugin errors
- Fix white screen of death
- Optimise for SEO
- (Re)Install WordPress
- Reset Admin Passwords
- Update WordPress
- Update plugins
- Install theme
- Update CSS
- Add custom code
- Add website content
- Install demo content
- Install Disqus
- Install Google Analytics
- Install a plugin
- Set up WordPress SSL
Why do you have a minimum 3 month contract?
Setting up, optimising and achieving results with Google ads takes a few months. The first month is used to set up and launch the campaigns. We then need 1-2 months of data collecting and optimisation to generate results. If you only run a campaign for one month, you will not have collected enough data to make informed decisions, and it will be a complete waste of money.
What are the benefits of a local SEO service in Knutsford?
Local SEO is a medium to long-term marketing strategy that helps drive more traffic, leads and sales from customers in the local area. If you run a brick-and-mortar or service area business in Knutsford and the surrounding areas, you could benefit from a local SEO service.
What areas around Knutsford would benefit from a local SEO service?
Local SEO is helpful for brick-and-mortar businesses that operate within Knutsford or for service-area companies that operate within a 2-hour drive radius from Knutsford. This could include; Macclesfield, Altrincham, Buxton, Oldham, Manchester, Nantwich, Huddersfield and many other locations.
What is local SEO for small businesses in Knutsford?
If you run a business in Knutsford and the surrounding area and want to drive more traffic, leads and sales to your website, then local SEO can help. Local SEO (search engine optimisation) makes your website and Google Business Profile more visible on search engines to people searching for your products and services nearby.
What are the benefits of a local SEO service in Lichfield?
Local SEO is a medium to long-term marketing strategy that helps drive more traffic, leads and sales from customers in the local area. If you run a brick-and-mortar or service area business in Lichfield and the surrounding areas, you could benefit from a local SEO service.
What areas around Lichfield would benefit from local SEO?
Local SEO is helpful for brick-and-mortar businesses that operate within Lichfield or for service-area companies that operate within a 2-hour drive radius from Lichfield. This could include; Walsall, Wolverhampton, Sutton Coldfield, Dudley, Coventry, Birmingham, Leicester and many other locations.
What is local SEO for small businesses in Lichfield?
If you run a business in Lichfield and the surrounding area and want to drive more traffic, leads and sales to your website, then local SEO can help. Local SEO (search engine optimisation) makes your website and Google Business Profile more visible on search engines to people searching for your products and services nearby.
What are the benefits of a local SEO service in Luton?
Local SEO is a medium to long-term marketing strategy that helps drive more traffic, leads and sales from customers in the local area. If you run a brick-and-mortar or service area business in Luton and the surrounding areas, you could benefit from a local SEO service.
What areas around Luton would benefit from local SEO?
Local SEO is helpful for brick-and-mortar businesses that operate within Luton or for service-area companies that operate within a 2-hour drive radius from Luton. This could include; Watford, Bedford, Milton Keynes, Stevenage, Aylesbury, Harlow, Royston and many other locations.
What is local SEO for small businesses in Luton?
If you run a business in Luton and the surrounding area and want to drive more traffic, leads and sales to your website, then local SEO can help. Local SEO (search engine optimisation) makes your website and Google Business Profile more visible on search engines to people searching for your products and services nearby.
What are the benefits of a local SEO service in Sheffield?
Local SEO is a medium to long-term marketing strategy that helps drive more traffic, leads and sales from customers in the local area. If you run a brick-and-mortar or service area business in Sheffield and the surrounding areas, you could benefit from a local SEO service.
What areas around Sheffield would benefit from Local SEO?
Local SEO is helpful for brick-and-mortar businesses that operate within Sheffield or for service-area companies that operate within a 2-hour drive radius from Sheffield. This could include; Rotherham, Mansfield, Nottingham, Doncaster, Derby, Stoke-on-Trent, Leeds and many other locations.
What is local SEO for small businesses in Sheffield?
If you run a business in Sheffield and the surrounding area and want to drive more traffic, leads and sales to your website, then local SEO can help. Local SEO (search engine optimisation) makes your website and Google Business Profile more visible on search engines to people searching for your products and services nearby.
What are the benefits of a local SEO service in Liverpool?
Local SEO is a medium to long-term marketing strategy that helps drive more traffic, leads and sales from customers in the local area. If you run a brick-and-mortar or service area business in Liverpool and the surrounding areas, you could benefit from a local SEO service.
Is the one-day website built with WordPress?
No, it is not built with WordPress. The One-Day website is built using the GenUp Digital website builder. The website builder allows you to fully customise and edit your website once it has been built.
What areas around Liverpool would benefit from Local SEO?
Local SEO is helpful for brick-and-mortar businesses that operate within Liverpool or for service-area companies that operate within a 2-hour drive radius from Liverpool. This could include; Warrington, Bolton, Wigan, Manchester, Blackpool, Stockport, Huddersfield and many other locations.
What is local SEO for small businesses in Liverpool?
If you run a business in Liverpool and the surrounding area and want to drive more traffic, leads and sales to your website, then local SEO can help. Local SEO (search engine optimisation) makes your website and Google Business Profile more visible on search engines to people searching for your products and services nearby.
What’s included with the one-day website?
The One-Day Website service includes a 5-page template website (built using the GenUp Digital website builder) and logo, website hosting, SSL certificate, and website backups. Stock images are included with the website. You can also supply your own business images for us to use. We provide a free subdomain name in the format (yourbusinessname.site.genupdigital.com). However, you can easily add a premium domain name from the website builder dashboard.
How many pages does the website come with?
The website comes with up to 5 web pages including home, about, services, blog and contact. However, you are able to further customise the website yourself and add as many additional web pages and features as you need once the site is launched.
Can I include an online (e-commerce) store?
Yes, we can build an online (e-commerce) store as part of the one-day website service. You will need to provide us with a spreadsheet containing all your product information prior to the website build day so that we can upload all products at one time. The cost for a one-day website e-commerce store is £30 per month.
Does it include logo design?
Our service does include logo design. We will create a simple business logo based on the information supplied to us in your sign-up form. The logo will be designed using your chosen brand colours, business name and tagline.
What are the benefits of a local SEO service in Glasgow?
Local SEO is a medium to long-term marketing strategy that helps drive more traffic, leads and sales from customers in the local area. If you run a brick-and-mortar or service area business in Glasgow and the surrounding areas, you could benefit from a local SEO service.
What areas around Glasgow would benefit from local SEO?
Local SEO is helpful for brick-and-mortar businesses that operate within Glasgow or for service-area companies that operate within a 2-hour drive radius from Glasgow. This could include; Kilmarnock, Greenock, Cumbernauld, Abington, Wishaw, Dumbarton, Saltcoats and many other locations.
What is local SEO for small businesses in Glasgow?
If you run a business in Glasgow and the surrounding area and want to drive more traffic, leads and sales to your website, then local SEO can help. Local SEO (search engine optimisation) makes your website and Google Business Profile more visible on search engines to people searching for your products and services nearby.
What are the benefits of a local SEO service in Gloucester?
Local SEO is a medium to long-term marketing strategy that helps drive more traffic, leads and sales from customers in the local area. If you run a brick-and-mortar or service area business in Gloucester and the surrounding areas, you could benefit from a local SEO service.
What areas around Gloucester would benefit from local SEO?
Local SEO is helpful for brick-and-mortar businesses that operate within Gloucester or for service-area companies that operate within a 2-hour drive radius from Gloucester. This could include; Cheltenham, Malmesbury, Cirencester, Worcester, Tewkesbury, Ross-on-Wye, Bourton-on-the-Water and many other locations.
What is local SEO for small businesses in Gloucester?
If you run a business in Gloucester and the surrounding area and want to drive more traffic, leads and sales to your website, then local SEO can help. Local SEO (search engine optimisation) makes your website and Google Business Profile more visible on search engines to people searching for your products and services nearby.
What are the benefits of a local SEO service in Manchester?
Local SEO is a medium to long-term marketing strategy that helps drive more traffic, leads and sales from customers in the local area. If you run a brick-and-mortar or service area business in Manchester and the surrounding areas, you could benefit from a local SEO service.
What areas around Manchester would benefit from local SEO?
Local SEO is helpful for brick-and-mortar businesses that operate within Manchester or for service-area companies that operate within a 2-hour drive radius from Manchester. This could include; Stockport, Oldham, Bolton, Warrington, Wigan, Macclesfield, Altrincham and many other locations.
What is local SEO for small businesses in Manchester?
If you run a business in Manchester and the surrounding area and want to drive more traffic, leads and sales to your website, then local SEO can help. Local SEO (search engine optimisation) makes your website and Google Business Profile more visible on search engines to people searching for your products and services nearby.
What are the benefits of a local SEO service in Birmingham?
Local SEO is a medium to long-term marketing strategy that helps drive more traffic, leads and sales from customers in the local area. If you run a brick-and-mortar or service area business in Birmingham and the surrounding areas, you could benefit from a local SEO service.
What areas around Birmingham would benefit from local SEO?
Local SEO is helpful for brick-and-mortar businesses that operate within Birmingham or for service-area companies that operate within a 2-hour drive radius from Birmingham. This could include; Dudley, Wolverhampton, Walsall, Coventry, Leicester, Stoke-on-Trent, Shrewsbury and many other locations.
How much does it cost?
We charge £20 per month for a standard website and £30 per month for an online store (e-commerce) website. We build your mock website for free. If you decide to go ahead with the website we take a £20 (non-refundable) payment upfront as part of a 30-minute call booking. If you decide to cancel there are no ongoing monthly fees.
What is local SEO for small businesses in Birmingham?
If you run a business in Birmingham and the surrounding area and want to drive more traffic, leads and sales to your website, then local SEO can help. Local SEO (search engine optimisation) makes your website and Google Business Profile more visible on search engines to people searching for your products and services nearby.
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