Mobile Responsive Website
A fully responsive website that displays content across all devices including desktops, laptops, tablets, and mobile devices.
SEO ready and Google friendly
Connect your website to Google My Business and start appearing in the local Google search results. Our websites are also SEO ready helping you get found on Google for keywords associated with your business.
Free domain name
All websites come with a free yourbusiness.site.genupdigital.com domain name. You can choose to add a premium .co.uk or .com domain name for an additional fee. Each domain name is priced individually and can be as cheap as 99p per year or into the thousands of pounds.
E-Commerce Store*
We can include an e-commerce store (online store) with your website. In order to set the store up and add your products, we will need a completed spreadsheet containing all product information. We will provide the spreadsheet for you to complete. The monthly charge for e-commerce stores is £30 per month.
Payment links
Add payment links to your website and connect to a payment processor (PayPal) so that you can accept payments online directly through your website. You do not need an E-Commerce store for this feature.
No-Code website
Our websites are built using a super simple drag and drop editor. If you decide to make any edits to the website you can easily do so without having to write any code.
Copy and professional images
We will write all the copy (text) for each of your website pages and supply professional stock images. If you decide to write your own copy or have images you would prefer to do that is not a problem, we can add that for you.
Why do I need a website?
Building a website for your small business allows you to create a presence online both locally and nationally. This allows you to engage with potential customers that you would not ordinarily be able to reach. It does not matter whether you are creating an online store for your bakery, a simple website with contact details for your small business, a portfolio website for your wedding photography business or just a place online to share your thoughts, having an online presence through a website will help you stand out from the crowd.
What is GenUp Digital’s website builder?
GenUp Digital’s website builder is an online all-in-one platform for editing and publishing a website for your small business or hobby. You can use it to build a responsive website (that works on all devices) without having to write any code. Our easy-to-use drag and drop editor allows you to create a stunning website with ease.
Will my website and customers data be secure?
All of our websites include an SSL (secure sockets layer) certificate meaning any data transmitted from your website will be encrypted. An SSL certificate means that your domain name will be served over HTTPS (not HTTP) which you will see in the browser with a little padlock next to your domain name. If you decide to sell products or services in your online store having an SSL certificate will protect credit card and bank numbers from being intercepted by hackers.
Can I customise my website template?
Yes, of course! All of our website templates can be fully customised or you can choose a blank template and design your own website from scratch. You can add new pages and site content in any area you like. You can add pre-designed sections or create your own too. There are many different features you can add to your website including pricing tables, PayPal buttons, menus, videos, images, countdown timers, and much more. You can also change the colour of pages, fonts and backgrounds. Access over 100 Google fonts and thousands of stock images already included with the website builder for free. Alternatively, you can upload you own brand colours, fonts and images too.
Will I be able to integrate my social media accounts?
Yes! You can connect your social media accounts to your website.
Can I edit the SEO of my website?
Yes, you can easily add SEO keywords to all your pages and edit SEO data so that you can get found on Google and start to rank for your keywords. We also offer additional SEO services for a monthly fee. Get in contact to find out more.
How do I create a website?
To get started first choose a website template from our selection of over 100 stunning website templates. Have a look at our monthly fees and decide whether you need the basic, e-commerce, or VIP website package. Then sign up for a FREE 30-day trial, check your email for your access credentials, and get started.
Can transfer my website to my own hosting?
No. The One-Day website is built using the GenUp Digital website builder and comes with unlimited hosting as standard. It is not possible to transfer or migrate your website to another hosting provider.
What hosting is included?
All of our websites are hosted on
Kinsta. Kinsta is a premium managed WordPress hosting company providing blazingly fast website speeds, hack guarantee, backups, staging sites, SSL, and Cloudflare CDN. We are a Kinsta Approved Agency Partner.
Am I tied into a long term contract?
No. We offer our service on a rolling monthly contract. You can cancel your plan at any time and will only have to pay for the month you have used. All payments are taken one month in advance. For further details please see our
Terms of Service.
What tasks are not included?
Our service does not include custom or prolonged design or development work. This includes any website development tasks, any design-related tasks, editing functionality of a website, configuration of an external hosting environment, data entry, content writing, link building, and closing SQL injection vulnerabilities present in custom code.
What are the hosting limits?
Each website has a limit of 20,000 monthly visitors. We offer a fair usage policy so if you go over your monthly visits slightly and/or infrequently it shouldn’t be a problem. If you require more visits per month on a regular basis we charge $1 per month for every 1000 additional visitors.
Why are you recommended for e-commerce and membership sites?
Dynamic websites such as e-commerce, membership sites, LMS (learning management systems), and forums require greater resources to ensure optimum performance. Performance is determined by the number of PHP workers on your hosting plan. Most hosting plans provide 2 PHP workers. We suggest at least 4 for dynamic websites. All of our hosting plans include at least 6 PHP workers. You can read more about it
here on the Kinsta website.
What website/hosting information do I need to give you?
Usually just login details to your hosting provider and site software. Don’t worry if you aren’t sure, we can guide you.
How do I submit tasks?
If you are on our “Unlimited” or “Business” plan you can submit unlimited tasks 24/7. Once you have signed up you will be given access to your dashboard. You can submit tasks via the dashboard any time of the day or week and a member of the team will get it fixed.
We have a policy of completing one task at a time. If multiple tasks are submitted at once they will be put on hold until the previous task has been successfully completed and closed.
What is the difference between the “Unlimited” and “Business” plan?
On the “Unlimited” plan you can submit tasks yourself 24/7 via the dashboard. Tasks are completed one at a time.
The “Business” plan is designed for more resource-intensive websites including e-commerce stores, LMS (learning management systems), membership sites, community websites.
The “Business” plan also gives you access to an account manager who can consult on the needs of your business/website. If you prefer to be able to speak with someone that understands your website, its technology, and your specific business needs then an account manager will provide that for you. You can submit your tasks directly to your account manager via email and/or book calls/Zoom sessions to talk through any projects or tasks.
Can I submit tasks on the Start Up plan?
No. The Start-Up plan is our entry-level plan and does not come with tasks.
As part of the Start-Up plan, we host your website on our premium WordPress hosting, take daily website backups, complete monthly updates of plugins and themes, set up a staging site, SSL and CDN.
If you want to submit website tasks you will need to upgrade to the “Unlimited” or “Business” plan. Alternatively, you can submit individual tasks as a “Quick Fix” billed at £40 (+VAT) per task.
What does an account manager do?
Customers on our “business” plan, will be assigned an account manager.
Your account manager will understand your business and website. They will be your point of contact for all website-related enquiries. You can speak with your account manager about ideas you have for your website and ask for suggestions on how your website can be improved, discuss website-related business ideas and plan any website edits, updates or technical tasks.
Your account manager will be available between 9 am and 5 pm, Monday to Friday. You will be able to contact them by email and/or book an appointment for a video call.
Outside of those hours, you will still be able to submit website tasks 24/7 via your dashboard.
What website tasks do you complete?
Our WordPress maintenance service gives you the ability to create unlimited website tasks with no limit on the number of hours we work. In addition, we will back up your website, perform daily updates of your WordPress core, plugins, and themes – as well as continuous uptime monitoring of your security setup, website health, and site speed.
We will always try to fix your website request but here is a list of some of the common requests we can resolve:
- Restrict website access
- Fix configuration file
- Fix connectivity issue
- Fix contact form errors
- Fix dead links
- Fix media upload errors
- Fix plugin errors
- Fix white screen of death
- Optimise for SEO
- (Re)Install WordPress
- Reset Admin Passwords
- Update WordPress
- Update plugins
- Install theme
- Update CSS
- Add custom code
- Add website content
- Install demo content
- Install Disqus
- Install Google Analytics
- Install a plugin
- Set up WordPress SSL
Is the one-day website built with WordPress?
No, it is not built with WordPress. The One-Day website is built using the GenUp Digital website builder. The website builder allows you to fully customise and edit your website once it has been built.
What’s included with the one-day website?
The One-Day Website service includes a 5-page template website (built using the GenUp Digital website builder) and logo, website hosting, SSL certificate, and website backups. Stock images are included with the website. You can also supply your own business images for us to use. We provide a free subdomain name in the format (yourbusinessname.site.genupdigital.com). However, you can easily add a premium domain name from the website builder dashboard.
How many pages does the website come with?
The website comes with up to 5 web pages including home, about, services, blog and contact. However, you are able to further customise the website yourself and add as many additional web pages and features as you need once the site is launched.
Can I include an online (e-commerce) store?
Yes, we can build an online (e-commerce) store as part of the one-day website service. You will need to provide us with a spreadsheet containing all your product information prior to the website build day so that we can upload all products at one time. The cost for a one-day website e-commerce store is £30 per month.
Does it include logo design?
Our service does include logo design. We will create a simple business logo based on the information supplied to us in your sign-up form. The logo will be designed using your chosen brand colours, business name and tagline.
How much does it cost?
We charge £20 per month for a standard website and £30 per month for an online store (e-commerce) website. We build your mock website for free. If you decide to go ahead with the website we take a £20 (non-refundable) payment upfront as part of a 30-minute call booking. If you decide to cancel there are no ongoing monthly fees.
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